Terms

DELIVERY:

We ship our products worldwide. Shipping costs 50 Euro. 

Delivery is free for customers from EU and UK.

We aim to despatch standard stock order during 2-3 work days. We will always aim to supply all orders within 10-15 work days. Any import duties, taxes or brokerage fees due at the time of delivery are the sole responsibility of the receiving customer.

Methods of delivery:

At the moment we are working with companies such as:

   
DHL ( www.dhl.com ) TNT express ( www.tnt.com ) EMS ( www.ems.post )

PAYMENTS:

You can place an order on our secure and protected website https://brondex.shop/ at any time. We accept payment by credit card VISA, MASTERCARD or by PayPal. You will receive e-mail confirmation once your order has been placed. Please note our website does not process your card transaction directly. Your payment will be processed at web-site of payment system.

VAT: ALL OUR PRICES INCLUDE VAT!

WARRANTY/GUARANTEE:

All our products carry at least a 3 YEARS guarantee and in the unlikely event you will experience a problem with any parts please call us so we may help you resolve the problem or send you a replacement. We will do our best to help you resolve the problem as quickly and efficiently as possible. We may require the part sending back to us and if the part is faulty we will refund the cost of the postage to you. Please be sure to send a copy of your purchase invoice with the parts when returning it to us. All warranties are non-transferable upon change of ownership. The guarantee of Brondex company is limited to the quality and suitability of the detail for the installation on the given car model.

RETURNS:

At Brondex we are committed to complete customer satisfaction. We offer effortless and trustworthy return and exchange process.

In the unlikely event that you are not delighted with any of the products purchased, please e-mail us support@brondex.com  and we will do all we can to assist.

If you are going to return the item please acquaint yourself with our Return Policy.

Return Policy:

1. You can make a return of the product for any reason.

2. The return must be done within three days from the moment of receiving the detail, not later. If you decided to return the item you should inform us about it by e-mail in 3-days period after the receipt of your order. You can send us the product in any convenient way. Postage costs are non-refundable.

3. Any Products must be in original packaging and in a new and resalable condition.

4. Any exchange products must be in serviceable condition. If they are not re-usable we will not be able to issue the refund. Any product that was used or fully/partially installed is non-returnable.

5. A copy of the original purchase invoice must be included with any part being sent back to enable us to carry out any refund.

6. Orders for the details which are not on stock and made especially for you are non-cancelable/non-returnable.

7. If detail was delivered at an address mentioned by customer in order in approved terms, but wasn't taken by customer from postal service at any reason, postal costs in both directions are paid by customer.

  We will carry refund if the above-stated conditions are met. Refund of money can be done only within 60-days period after the order payment. Pay attention that postage costs and commision of payment system are non-refundable.

Cancelled orders:

You can cancel your order before it was dispatched (2-3 work days after you made an order). We will carry refund in 14-days period. Pay attention that commision of payment system are non-refundable.

If goods have been already transferred to the postal company you will have to receive the package and send it back by yourself. In this case all the postal costs are expenses of customer. We will carry refund after receiving the item back and according to our Return Policy.

Notes:

- Downpipes and Sports Cats by Brondex sport exhaust systems are recommended exclusively for use on race cars or street cars equipped with heavily modified engines. If used with a stock “ECU”, malfunctions may occur. By purchasing our products you take the responsibility for possible consequences caused with changes in internal organization of the vehicle. After fitting decat or sports cat engine management light may appear. All modifications must be carried out by qualified personnel only, under the liability of the car owner and at his expense. 

- All the Bronex products are manufactured for left-hand drive cars and aren't tested at right-hand drive cars.

- Images of goods on web-site including colour can be different from real exterior of details.

By accessing this Website, you agree that these Terms and Conditions form a binding agreement between you, and Brondex. If you do not wish to be bound by these Terms and Conditions, do not use this Website. Brondex  reserves the right to change these Terms and Conditions at any time; accordingly, you should review these Terms and Conditions each time you view the Website.